“Additional -20% when buying 2 products,

additional -30% when buying at least 3 products”

 

1 The organiser of the campaign is the

website www.lacoste.pl (hereinafter referred to as the “E-Shop”), whose owner

and administrator is Devanlay Polska Sp. z o.o. with its registered office in

Warsaw (00-120 Warsaw), ul. Złota 59, NIP: 7010341947, REGON: 146127374,

entered in the Register of Entrepreneurs kept by the District Court for the

capital city of Warsaw in Warsaw, 12th Commercial Division, under KRS number

0000419724, share capital of PLN 13,038,100.00; e-mail: info@lacoste.pl

(hereinafter referred to as the “Organiser”). 

2. The

Campaign is active in stationary shops of the Lacoste retail network in Poland

and in the Lacoste E-Shop.

3.

Individuals with full legal capacity can participate in the Campaign.

4. The

Campaign is valid from 01/08/2024 to 13/09/2024 during the opening hours

of shops and 24/7 in the Lacoste E-Shop.

5. The

Campaign applies to a selected range of available products.

6.

Participation in the Campaign shall be tantamount to acceptance of the Terms

and Conditions.

7. A

participant may take part in the Campaign multiple times during the Campaign

validity term. 

8. As part

of the Campaign, a “-20%” discount on the current selling price of selected

products when buying at least 2 products and “-30%” discount when buying at

least 3 products is applied. 

9. The

discount is applied to each product included in the Campaign once the Campaign

eligibility conditions, as set out in these Terms and Conditions, have been

met.

10. The Campaign participant is entitled to

withdraw, in accordance with separate provisions, from the contract of sale of

the products purchased during the Campaign.

11. By

entering the Discount Campaign described in these Terms and Conditions, the

customer is deemed to have read these Terms and Conditions.

12. These

Terms and Conditions are the only binding document setting out the rules of the

Discount Campaign and any content of advertising and promotional materials is

for information purposes only.

13. All

enquiries related to the Campaign should be sent to: info@lacoste.pl. 

14. The

provisions of these Terms and Conditions do not affect or limit the warranty

rights of customers.

15. The

provisions of the Civil Code and other generally applicable legal regulations

shall apply in matters not governed by the Terms and Conditions.

16. The

Terms and Conditions shall come into force on 01/08/2024.   

In case of inquiries related to orders or products, you can contact the online store via contact form or by phone +48 947 213 853 from Monday to Friday, from 8.00 to 16.00.

The online store Lacoste.pl is the only official online channel for the sale of the latest and original brand collections in Poland. Purchases in the official sales channel guarantee the authenticity of ordered products, fast delivery and after-sales care.

Yes, the Lacoste.pl store is adapted to mobile devices and you can use it fully, both to browse products and to finalize your order.

To properly choose the size of the product, you can use our size guide. 

If the product appears on the page, it means it is available, but it does not mean that it is available in the desired pattern or color. Note - adding a product to the shopping cart does not result in its reservation.

Yes, as a rule, both the online store and stationary stores have the same assortment, may sell out unevenly, which results in a difference in the availability of the assortment.

In the online store Lacoste.pl you can use the courier shipment GLS.

To place an order on the Lacoste.pl website, add the product to the cart (optionally, first login to your user account). After entering the basket of products, check whether our order agrees and confirm or provide the data for shipment. In the next step, we go to the payment method selection, we make the payment and expect to receive an email confirming the registration of the order (this may take up to 20 minutes).

If the order has not been paid, you can cancel it by deleting it from the basket. However, if the order has been paid, it is not possible.

Unfortunately, this is not possible. If the order has been paid for and delivered to the order entry system, it can no longer be canceled.

After submitting and paying for the order you will receive two messages: confirming the registration of a new order and information about the start of the contract.

Log in to Lacoste.pl, then go to the My Account tab. On the left side you will find a menu from which you can select the Orders tab. There you will find detailed information about your order. You will be informed about any changes in your order by e-mail.

There is no purchase limit in the online store Lacoste.pl.

You can add your favorite products to the basket from your mobile device at any time, and then continue shopping on your desktop computer, but you must be logged in to your account on both devices.

When you pay for shopping at the Lacoste.pl online store, you can choose between payments by PaybyLink or by credit card.

You must log in again to your account, enter the basket and re-finalize the payment.

The delivery time should not exceed 2-4 business days from the moment of placing the order. The shop operator undertakes to immediately deliver the package to the courier operator, but he can not vouch for random situations that cause the delivery period to be longer.

In the e-mail informing about the shipment you will receive all the details regarding the tracking of your shipment.

Lacoste products are sent from warehouse located in Warsaw.

The return should be sent to the following address: Muszkieterów 15/15c, Hall C2, 02-273 Warsaw

No, it is not possible to return products purchased in a stationary store according to the procedure in force in the online store.

You will receive the money for returned goods immediately after accepting and accepting the return, but no later than within 30 days.

No, it is not possible to exchange the product. If you care about a different size or color, you have to give an unsuitable product and order a product of a different size or color in a separate order.

Yes, the returned order should be packed with the original packaging, eg in the case of shoes - cardboard. The transport packaging (cardboard) is intentionally adapted to a convenient return procedure.

To register at the online store Lacoste.pl, go to http://lacoste.pl/register and fill out the available form. Why should I register at the Lacoste.pl store? By registering at the Lacoste.pl store you get the fastest access to all our promotions and special discounts. You have access to the history of your orders and you can create your own Wish List and share it with family and friends. Check it out!

To set up an account on the Lacoste.pl website, you must provide the data that will be necessary later to provide you with the order. They are: name, surname, e-mail, voivodship, zip code and date of birth (needed to recover the password).

Go to the "Forgot your password?" Tab located under the login field, enter your email address and wait for a message with instructions.

Log in to Lacoste.pl, then go to the My Account tab. A form with your Personal Data will appear in front of you, where you can make the necessary changes. Do not forget to save them.

Yes, in the online store Lacoste.pl you can make purchases without registration. However, when finalizing an order, you must provide the necessary details to deliver the goods.

To order a Lacoste.pl online store newsletter, just go to the store's website and then leave your email address in the "Join us" window. Subscribing to our newsletter gives you the opportunity to follow the latest promotions and collections available in our store.

If you want to cancel the newsletter subscription, at the bottom of each newsletter you will find a link saying "unsubscribe from the newsletter", just click the link and follow the instructions. Signing off the newsletter does not delete the user's account.